Why hasn't my Bitcoin transfer arrived in my QuadrigaCX account yet?

Modified on: 2017-07-13 10:48:42 -0400

Bitcoin fundings are added to your account after 4 confirmations on its Blockchain.  However, the Bitcoin blockchain mempool may be congested and therefore transfers made with low miner's fees are taking quite a while to confirm. If your transaction doesn't confirm soon, we recommend contacting your wallet provider for assistance. Until there is 1 confirmation there is nothing we can do to assist. 

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