Why are my funds locked?

Modified on: 2017-07-22 16:31:30 -0400

They are locked because you placed an order on one of the orderbooks and it's still waiting to be filled by another trader.  If you would like to place a new order or withdraw those funds you would first have to cancel your existing order.  On the Dashboard or Trade page scroll down to where it reads "My Open Orders" on the left and click the "x" on your open order to cancel it. 

Did you find it helpful? Yes No

Can you please tell us how we can improve this article?