Forgot to include my Client ID in the Interac e-Transfer notes field. What do I do?

Modified on: 2018-01-08 20:55:54 -0500


If you have forgotten to include your QuadrigaCX Client ID in the Interac e-Transfer message/memo/notes field, our team will attempt to match your transfer to your account. If the funds have not been credited to your account within 5 business days, please contact us by submitting a separate ticket, using the “Funding” category and “e-Transfer Forgot Client ID” subcategory to direct your request to the appropriate department.



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